Governance

Incident Response

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What It Means

The process of detecting, investigating, and recovering from agent failures or harmful behaviors.

Incident response for AI systems requires specialized approaches beyond traditional IT incident management.

Steps

  1. Detection and alerting
  2. Containment (stop harmful actions)
  3. Investigation (root cause)
  4. Remediation (fix issues)
  5. Recovery (restore service)
  6. Post-mortem (prevent recurrence)

AI-Specific Considerations

  • Preserving context for analysis
  • Determining intent vs. error
  • Reputational impact
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